CoinDCX Security Incident Update July 2025: User Funds Safe, Web3 Mode in Maintenance

Learn about the recent CoinDCX security incident (July 2025), how user funds remain secure, and the steps taken to reinforce platform security. Stay informed with verified updates from CoinDCX.

On July 20, 2025, CoinDCX’s community received a transparent update from Sumit Gupta, Co-founder of CoinDCX, regarding a security incident involving an internal operational account. Here’s a comprehensive breakdown for crypto users who value security, transparency, and real-time platform updates.

What Happened?

Earlier on July 20, 2025, CoinDCX experienced a security incident affecting one of its internal operational accounts. This account was exclusively used for liquidity provisioning on a partner exchange—it did not interact directly with customer accounts or funds.

Key Takeaways for CoinDCX Users

1. Your Funds Are Safe

• No customer funds were impacted.
• All user funds are kept in secured cold wallets, unaffected by this incident.
• CoinDCX’s services remain fully operational for users.

2. Proactive Transparency

• CoinDCX immediately communicated the incident and reassured users.
• Sumit Gupta shared a detailed message with the broader community, emphasizing platform transparency.

3. Temporary Maintenance on Web3 Mode

• As a precaution, CoinDCX has placed Web3 Mode under temporary maintenance.
• The team is assessing and reinforcing all layers of infrastructure before resuming this feature.

4. Collaboration with Experts

• CoinDCX is working closely with cybersecurity professionals and ecosystem partners to review and fortify security.
• Ongoing, verified updates will be shared through official communication channels.

Why This Matters

In the ever-evolving world of cryptocurrency, security incidents can cause concern among traders and investors. CoinDCX’s immediate, open communication and decisive action to protect funds are key hallmarks of a trustworthy exchange. The company’s emphasis on cold wallet storage and collaboration with top cybersecurity experts adds important layers of reassurance for users.

Sumit Gupta, Co-founder of CoinDCX inform to all their user by email or twitter in the form of text and [video].

What Should CoinDCX Users Do?

• No Action Needed: Your funds remain safe; no changes required on your part.
• Stay Alert: Never share OTPs, passwords, or sensitive data with anyone, regardless of apparent source.
• Stay Informed: Follow only CoinDCX’s official channels for real-time updates.

Security Best Practices for Crypto Users

• Enable two-factor authentication (2FA) for every account.
• Use complex, unique passwords and update them regularly.
• Always double-check official communication channels when in doubt.
• Avoid clicking on suspicious links or sharing sensitive information.

Conclusion

CoinDCX’s handling of this incident demonstrates its commitment to user safety, transparency, and ongoing security. While all platforms face risks, the immediate assurance and proactive measures taken in this case should instill confidence among users.

You can also read my email for CoinDCX Security Incident

Disclaimer: Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.